OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
101 ratings and 74 comments received in the last 90 days.
28 March 2025
Amazing team at Lloyd colne.
21 March 2025
Quick and efficient
18 March 2025
Absolutely brilliant! I 'built' my car from scratch and the knowledge and help from Ryan Butterworth was exceptional. Every question answered. Delivery came sooner than I expected too. Handover was brilliant
18 March 2025
Delivered on time
16 March 2025
Very accommodating around my work and fit me in whenever it best suited me.
07 March 2025
Nice little touches and personalised service such as Flowers when collecting the vehicle.
07 March 2025
Sales was extremely helpful and informative
05 March 2025
Fantastic one of the best buying experiences ever, would recommend to everyone. Contemplated Leeds or Colne mini, but when I called into Colne 10 minutes before shutting just to have a really quick Look Ryan didn't rush me and so friendly.
04 March 2025
Answered all of of queries and kept us informed of what was happening at all points
20 April 2025
Although the outcome of the service plus first MOT was an unexpected disappointment (failed due to cuts in two tyres), we had no complaints regarding the service. Timely, flexible, and pleasant, as always at Lloyds Colne MINI.
15 April 2025
Excellent service. Very friendly.
15 April 2025
Very thorough and even had car washed. Bonus
13 April 2025
So far l have been happy with the service l have received from Kaz helping with any questions l have had and explaining every thing clearly to the staff who have worked on my car efficiently.
09 April 2025
Completely satisfied with all aspects of customer care and service
06 April 2025
Quickly,efficient, no problem
06 April 2025
Because you always consult with me
06 April 2025
The staff are vey friendly and helpful
06 April 2025
I think that the service charges are too high and you do unnecessary things. 500ml of screenwash, wash and vac. I will pay if I need this doing not included in the service.
02 April 2025
Efficient, thorough and timely
07 April 2025
Ryan Butterworth at Mini Colne was great throughout the whole process, the flowers and car reveal were a nice touch. Ryan kept me informed throughout the process and was knowledgeable and personable. He was easily reachable,always responded quickly