OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
66 ratings and 32 comments received in the last 90 days.
28 May 2022
everything went very well with no hic-ups or surprises.
23 May 2022
The guys at Lloyd Mini in Colne are amazing - they are so patient and can't do enough for you - how refreshing! This is my first electric car so there was a lot of ground to cover and Joe and his colleagues were fantastic.
20 May 2022
Despite delivery issues kept us informed.
11 May 2022
The sales staff were not pushy when I was deciding on a purchase. They were also good at keeping me informed over delivery delays.
09 May 2022
Ive bought a lot of new Minis over the years and this has been my best experience to date. Joe was honest and helpful throughout.
03 May 2022
Joe was exceptional in all he promised and more
30 April 2022
All documents and information to sign were straight forward and explained throughout the process
12 April 2022
Easy Process
03 April 2022
Although covid resulted in a delay in receiving my new car, Eliza kept me updated regularly. When the car finally arrived it was even better than expected and was well worth the wait.
09 June 2022
Efficient
05 June 2022
Nice and friendly
05 June 2022
Picked car up within the time specified, polite man picked car up; and polite man dropped off the car; can't complain really
03 June 2022
Friendly staff and excellent service
24 May 2022
The team are always excellent and I feel confident that I will receive the best service.
21 May 2022
Great services ce by the team, especially Sally working on the service desk. Email sent to her manager congratulating her on great customer care
19 May 2022
Very satisfied
16 May 2022
Great customer service. Communications and flexibility really good.
12 May 2022
Never a problem @ Colne.
09 May 2022
No hassle everything went extremely well
07 June 2022
The sales centre did everything within their control to keep me informed throughout a protracted 8 month order and delivery process.