About Your Local MINI Retailer

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

104 ratings and 84 comments received in the last 90 days.

10 October 2026

I think I've done this survey already, but just in case ... Paul was friendly and professional and explained everything in detail.

07 October 2026

Great car

07 October 2026

We could not have asked for more from Richard who assisted us from begining to end the ordering then the updates received and taking delivery was simple and straightforward. Richard was knowledgeable and made everything easy for us.

05 October 2026

Friendly and efficient, second time I've bought a car with help from Ryan.

03 October 2026

Eliza and Richard were outstanding and helped us in every aspect of the purchase

02 October 2026

Excellent service

02 October 2026

Because from placing the order to receiving the delivery was made so easy by the efficient and pleasant staff at Lloyds Colne.

30 September 2026

Ryan Butterworth at Colne went above and beyond to deliver my Mini to the agreed date. His communication through out was excellent. He was realistic and never over promised. A thoroughly good guy from initial dealership visit to final hand over.

30 September 2026

Ryan and Richard were very helpful during the purchase, not pushing me to make a decision and answering all questions. When there was a problem with the car delivery (broke shutter) they kept me informed & offered me a car/ breakfast. Much appreciate

21 September 2026

Fantastic. Special shout out to Ryan.

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16 September 2026

My purchasing experience with Lloyds was excellent. The person who helped me buy my car was Ryan Butterworth.. He was professional whilst being friendly and approachable and I would certainly ask for him again in the future. Thank you Ryan!

15 September 2026

I had a wonderful experience buying my MINI. Eliza was fantastic from start to finish. She was friendly, answered all my questions honestly, and made the whole process easy without any high-pressure sales tactics.

13 September 2026

Staff super helpful from start to finish. Dealt with Eliza who was amazing and couldn't have done more to make the process seamless - so helpful and lovely

13 September 2026

I was looked after by Eliza and she was fab- as always. She made everything really easy for me!

12 September 2026

Excellent attentive and very responsive service from the Lloyd team in Colne, especially from Paul Halford. Nothing was too much trouble.

11 September 2026

the sales team were very helpful and didn't try to pressure sell the car or the services.

20 August 2026

Very helpful

02 August 2026

Friendly, knowledgeable, not pushy, helpful. Richard was very professional and made the purchase of my new mini a pleasant experience

30 July 2026

Excellent sales service

28 July 2026

The mini representative, Eliza Dewhurst, was absolutely fantastic. Eliza was professional, approachable, accommodating, helpful and thorough throughout the whole process. She is a credit to Lloyd's Colne and deserves a pay rise! X

25 July 2026

Eliza was extremely helpful, friendly and professional throughout the whole process

21 July 2026

Everything went smoothly.

11 October 2026

Staff were really helpful and resolved the issues best they could

11 October 2026

Good service

11 October 2026

My car went for a service and MOT and I received a video of the work being carried out. I also asked for a quote for some repairs and I received a phone call to discuss details.

07 October 2026

All the work completed OK

07 October 2026

Brilliant service especially as the mini had a flat battery after our holiday on the morning of the service / mot. The garage sent someone to our home to jump start the mini without charge. FAB.

06 October 2026

Impeccable service

06 October 2026

Always feel looked after at Lloyd Mini Colne

06 October 2026

Polite, helpful and friendly service.

04 October 2026

Prompt and efficient service

04 October 2026

Always happy with Lloyd Colne mini

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04 October 2026

I always take my mini to Lloyd's even though I live quite away out of there area because they look after me so well

04 October 2026

Excellent

04 October 2026

Prompt and efficient service.

29 September 2026

The staff in general were pleasant and helpful. The engineer was knowledgeable and took time to explain all details.

29 September 2026

Interested person, listened well, helpful with our questions.

25 September 2026

Very polite and helpful.

25 September 2026

Very pleased with the results of the service the car seems to run more smoothly .

22 September 2026

My mini was in for a recall the work was completed last wed/ Thursday but since then there are fumes leaking into the cabin . I rang Caz in service and he booked it in for Friday as the service department is busy at the moment but today Tuesday . Run

18 September 2026

No one is perfect ??

18 September 2026

All good - clear information - good place to sit and wait - drinks machine. Took a bit longer than anticipated- not clear why but good service.

17 September 2026

Good customer service

17 September 2026

Efficient Pick up on time Courteous

15 September 2026

good service and advise on next steps. Quick repairs and suitable replacement car, Friendly and helpful team

13 September 2026

I received excellent seevice

13 September 2026

Very helpful

12 September 2026

The dream team Kaz & Emily very professional, courteous and helpful as always. Excellent service.

10 September 2026

Kaz and Amy on reception are brilliant. Always get us booked in at our convenience at a time and date that suits us. Excellent video from the technician dealing with our Mini.

10 September 2026

My wife's car went in for a recall. It's come back with the engine light showing despite providing a health check saying it was ok? The salesman tried to sell me a new mini but gave a really low value for her car.

10 September 2026

Had a few issues with the service plan I bought when I bought the car . Don't feel that the problem was resolved and it wasn't my fault . Thought having a service plan would be stress free , but it hasn't been

05 September 2026

Fantastic service as always!

05 September 2026

At short notice the flat tyre on my car was replaced and the MOT that was due was re-scheduled to be done at the same time. All work was completed in the day including a winter health check

30 August 2026

Friendly staff. Good communication. I feel I can trust this garage.

28 August 2026

Brilliant service. Professional and more importantly at this time for me, so caring.

28 August 2026

Just five stars of course

26 August 2026

Mini Colne service staff are without fail efficient, polite and super helpful - especially Kaz and Emily who I have dealt with on many occasions and for a number of years

25 August 2026

Kept informed during the process, very pleased with work done.

25 August 2026

I was very happy with the service provided by Lloyds & Kaz was very helpful keeping me informed about what was happening to my vehicle. The reply below is aimed at MINI generally not Lloyds Colne

25 August 2026

Professional and friendly

21 August 2026

Elisa was brilliant. We were making enquiries about a mini and came out buying one.

18 August 2026

Very happy with service by Kes.

17 August 2026

Efficient Good communication

17 August 2026

Always made welcome. Service went to plan. Got the video. Work finished on time. Car cleaned!

16 August 2026

The explained in detail the manufacturers recall and the length of time required to complete thexwork

16 August 2026

Very happy with the service provided

16 August 2026

I have already filled a survey in but once again I am totally satisfied because of the person I dealt with

16 August 2026

I did not attend the garage for the service my Mini was collected and returned to my home.

16 August 2026

Great service professional and polite

16 August 2026

Very helpful and friendly young woman on reception.

15 August 2026

Did services ce promptly and to time

15 August 2026

Service was carried out very professionally

11 August 2026

Felt they were extremely well organised, and went above and beyond to accommodate me. Particular mention to Emily, who was very professional and had excellent customer service, and even her car knowledge was gppd for someone who wasn't a mechanic

11 August 2026

Treated very well throughout the whole experience.

04 August 2026

Polite and friendly service from staff and everything done promptly and I was informed in good time about when my car was ready and it had a good clean

04 August 2026

A brilliant kind and honest sales rep

02 August 2026

Very professional department.

02 August 2026

Outstanding service as always! Nothing too much problem. Excellent Service from the service team.

28 July 2026

From booking to the communication during it is always a seamless process

28 July 2026

1st class service start to finish

26 July 2026

Car was ready in the timescale stated

26 July 2026

Great customer service from Kaz & Emily.

21 July 2026

My interactions with the service desk (Kemi) are always very positive

19 July 2026

I always get 5 star treatment everything is explained to me so I understand what is happening , l also received a short video from the head guy who was dealing with my car that made me feel very satisfied that everything was being done has it should

FIND Lloyd Colne.

Address

Crown Way, Colne, BB8 9NP

Opening Hours

Mon–Fri:08:30 - 18:30
Sat:09:00 - 17:00
Sun:11:00 - 16:00

Phone

01282881830

Map

Areas served

Bradford as well as surrounding areas including Burnley, Keighley, Bingley and Colne

View map

Address

Crown Way, Colne, BB8 9NP

Opening Hours

Mon–Fri:08:30 - 18:00
Sat:08:30 - 13:00
Sun:CLOSED

Phone

01282881830

Map

Areas served

Bradford as well as surrounding areas including Burnley, Keighley, Bingley and Colne

View map