OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 53 comments received in the last 90 days.
25 May 2025
Eliza is always great to deal with and always ensures a great experience. We returned to Eliza for our new car after a great experience the first time.
19 May 2025
Despite some issues, the team were excellent
18 May 2025
Staff extremely helpful
02 May 2025
The car came really quickly and had regular updates on what was happening.
01 May 2025
Evan helped me find exactly what I wanted from my mini
07 April 2025
Ryan Butterworth at Mini Colne was great throughout the whole process, the flowers and car reveal were a nice touch. Ryan kept me informed throughout the process and was knowledgeable and personable. He was easily reachable,always responded quickly
28 March 2025
Amazing team at Lloyd colne.
08 June 2025
Happy with everything
08 June 2025
I told Billy i wasnt speaking to anyone and that i would call mini myself. I rang them and raised my concerns. I want to know why on earth is a driver given this tool to check tyres and then tell the customer itll fail? It didnt fail on front tyres
04 June 2025
Everything was fine and quick. I was kept upto date. Mot completed and everything was fine.
03 June 2025
Very Helpful to accommodate due to the shifts I work
02 June 2025
Excellent from booking to finish
02 June 2025
As above
02 June 2025
very expensive
28 May 2025
Completed work on time
28 May 2025
Only one fault dealt with - the rest not sorted. The fault reporting system is faulty - therefore no faults can be addressed . The barriers put up by Mini Uk are stopping a satisfactory resolution
25 May 2025
A small tyre problem was fixed as inexpensively as possible. My entire visit was less time-consuming than expected.
08 June 2025
Great service