OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 70 comments received in the last 90 days.
09 September 2024
Friendly & efficient service. First class.
09 August 2024
my purchase and delivery went very smoothly very professionally
09 August 2024
Courteous and knowledgeable staff, in particular Kira at Lloyd Colne. Went above and beyond in dealing with my enquiries. All in all, a very friendly and welcoming team indeed. I have no hesitation in recommending Lloyd at Colne.
07 August 2024
They have been communicative, friendly, honest and professional throughout
02 August 2024
Assistant was very helpful
27 July 2024
Eliza kept us oosted with progress throughout and went the extra mile to bring us the Protect x pack to our house, which we had both forgotten
07 July 2024
Personal tailored service
07 July 2024
They answered all of our questions
02 July 2024
Ryan delivered the car for us as I had been unwell. He was able to spend time helping me understand all the new features Warren then emailed the filling morning to check if all was well and ask if we needed any more help.
15 September 2024
The reception staff were very helpful, as usual and the work was completed in the time stated.
15 September 2024
Very friendly explained what they were going to do
10 September 2024
Prompt service
10 September 2024
Friendly atmosphere in the reception area and details of MOT test supplied when car collected.
05 September 2024
Kas was very helpful.
04 September 2024
Because everything is top quality and professional
04 September 2024
Excellent
03 September 2024
We could drop the car off at our convenience the night before . Regular updates by text
02 September 2024
Lloyds have been servicing mini for 12 years Always been helpful
02 September 2024
Job done while I waited complimentary coffee and biscuits
14 September 2024
Felt at home the minute we walked in the door friendly and efficient