The team at Colne are welcoming, professional without being stuffy, efficient And so approachable.

Because they went out of their way to accommodate me .

Very helpful

Efficient friendly staff

I find that the staff are very good and very honest ,I don't feel that they are trying to take advantage of me .

Always helpful and professional

Works were done to our complete satisfaction.

Friendly staff Good Customer Service Good waiting environment

Everything fitted in with with our requirements and the handover of the car went smoothly

I have anxiety and Joe Massey made every step of the purchase easy for me

Very friendly staff , never had to return to say somethings not right .

every thing fine

Kaz is special

It's always a pleasure to deal with Lloyd's Mini . Warren is brill

Very efficient service and kept involved throughout

I felt really looked after despite the COVID difficulties.

All staff where friendly, helpful and explained the process fully, including the current difficulties we face due to COVID-19.

No problems and happy with my "shielded" accommodation while I waited for just over 2 1/2 hours for my MOT and end of warranty check to be completed.

Great team

Great service in lockdown, we'll looked after

Very professional no pressure listened to what we wanted and were kept informed through the sales process.

Staff answered all my questions and they were pleasant and helpful at each stage of the purchase. Everything was ready when I arrived to collect my car.The controls were explained and nothing was too much trouble.

I had to wait for delivery because of lockdown, but that was not the fault of Lloyds.

Was carried out in a timely manner & I was contacted to let me know the work had been carried out.

Smooth running of sale process. Just struggled to sort insurance before collection as not registered but it all worked out.

as arranged

My car was dealt with quickly and efficiently.

welcomed when I brought in mini and telephoned when ready which was at the expected time

Efficient job well done

Always feel confident with service centre staff at Lloyd Colne.

During the order stage everything was nice and relaxed with no pressure. I picked up the car during partial lock down so it was explained that the handover would be limited in scope. That wasn't a problem.

quality, aftersales support, polite

Everything addressed and even screen was topped up - good gesture and appreciated.

Everything dealt with efficiently and smoothly. The service desk staff were very helpful and provided good communication about the changes in place due to the pandemic. A very good service.

Excellent service

No issues from start to finish

Always very efficient and any questions always explained very

Difficult times at present but staff remained up beat and kept everything running smoothly and effectively

Overall very satisfied especially considering the recent COVID 19 situation