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Customer Reviews.

service

5

Prompt attention

05 January 2021

sales

5

Very professional

02 January 2021

service

5

friendly, professional and efficient srvice

28 December 2020

service

5

The staff are great, friendly and professional. issue under warranty sorted efficiently and professionally

27 December 2020

service

5

From buying the car originally to organising services always great customer service

20 December 2020

service

5

Very good service

14 December 2020

service

5

Well looked after and on time

12 December 2020

service

5

The service experience is always punctual and efficient.

10 December 2020

service

5

The service is great

09 December 2020

service

4

Polite and friendly service

08 December 2020

sales

5

Great communication

07 December 2020

sales

4

I have given this score because in these strange times I appreciate the handover couldn't be the same as normal if it was normal I would probably given maximum.

04 December 2020

sales

5

Completely reassured that things would happen and when, in a timely manner, despite the current Covid situation.

30 November 2020

service

5

My mini was taken on a tow truck to Lloyds in Colne I received 1st Class service from day 1. The engine of my car was fully taken apart I was kept informed what was happening, and how much it would cost etc.

28 November 2020

service

5

It was all completed with no fuss or hassle

27 November 2020

service

2

The lady I dealt with on the phone and in branch was rude and sighed down the phone when i had further questions.

26 November 2020

service

5

Very efficient customer service

24 November 2020

service

5

Staff kept us informed throughout the process

23 November 2020

service

5

Excellent service from collecting the car on the due date and doing what they promised. They provided good feedback on the health of the car and any advisories.

17 November 2020

service

5

Superb

15 November 2020

service

5

Efficiency and brill customer service

15 November 2020

service

5

Friendly and flexible customer support. Good communication and service.

15 November 2020

service

5

From first phone call all was great. Confirmed what I needed and price given then. On the day Super polite as soon as I walked in the door, happy for me to sit and wait due to changing circumstances. Quick and professional

14 November 2020

service

5

Courtesy car was very useful

09 November 2020

service

4.5

Courteous staff, good communication, professional throughout.

07 November 2020

sales

5

Following on from the previous comments, Joe Massey, the sales executive could not have made the purchasing experience any finer, he was a joy to deal with.

05 November 2020

service

5

Informed about the service. Car was returned clean inside and out!

30 October 2020

service

5

Completed on time and really helpful during COVID. Our car was collected at home and returned clean. We are both pensioners and remain cautious about contact outside our home as I am one of the vulnerable.

27 October 2020

service

5

I always receive fantastic service at Lloyd Colne & have for the 11+ years I have used this franchise.

26 October 2020

service

5

We had jobs done under warranty and were given a courtesy car for the time needed to repair. The repairs were done quickly and we were very satisfied.

26 October 2020

service

5

Quick friendly service while you wait.

24 October 2020

service

5

Everything was completed on time and I was well informed in advance about what the work entailed.

20 October 2020

service

5

Good customer service

19 October 2020

service

5

I am always completely satisfied with the whole experience, from the initial booking which is so easy, to the checking in with such brilliant and friendly staff and finally believing that I have received the best outcome.

16 October 2020

service

5

Very good advice and knowledge when they identified a fault.

16 October 2020

service

5

Friendly, helpful, fast telephone response