Friendly and efficient staff.

Always friendly, helpful customer service. Made to feel very welcome, especially Warren.

The work was done in good time and everything explained well

Everything, and more was completed to the car.

Simple straightforward process and cleaned my car to boot

They have done everything they have been asked to do with a smile; and returned the car in a clean state.

We had the car picked up and returned at no extra cost, they give a great service.

as l said before just excellent. Thanks

They looked after me with kindness helpfulness and made sure my car was left clean and save to drive nothing was no trouble for them.

Very cheerful helpful staff.

I was extremely pleased with the customer service I received, particularly from Kaz Hussain who I spoke with to book my service and also spoke to on the day I arrived for my service. Kaz was extremely helpful and polite.

Excellent customer service. Car seen quickly and sorted in 24 hours.

Courteous, collected and delivered my car too which was a massive help.

Nice staff, pleasant no issues

Again, despite the pandemic staff at the dealership were very helpful & accommodating- especially Warren.

High quality service.

Very good

Very polite and efficient

Answered all questions promtly throughout the sale experience. Excited to be getting a new car with a unique union jack roof rap. All staff very accommodating and polite. Look forward to visiting again soon for my daughters new Mini convertable.

Quick, efficient service.

Very satisfied with everything. Friendly staff and very efficient

Excellent service

Great service right from talking to Ben before I placed the order and throughout the time to taking delivery.

FRIENDLY & EFFICIENT SERVICE

All went smoothly within acceptable timescales with good communication

Car was mended quickly and efficiently

Fantastic customer service with great care given. Highly recommend

The Mini representative kept me informed throughout the process and encouraged me to contact them if I needed to know anything or needed help with the online paperwork. I took advantage of the offer many times. The Mini Rep was helpful and patient.

Always kept in the loop regarding the progress of the manufacturing of my car... purchasing made easy for a 73 yr old technophobe baffled by the paperwork... charming salesman who explained the many features of my new mini...

Ryan was excellent.although there was an oversight with the paperwork Ryan completely reassured me

Told Chris `I wanted hassle free, quick and easy, most of the paper work was done via links at home, just a few forms to sign on the day. The car was ready, money paid, shown how to use the features and drove away efficiently as I had asked.

Speed of service and good attitude of staff who were very helpful.

Great customer service, friendly and knowledgeable staff, and done within 2 hours.

The sales staff were well trained, well informed and there was no pressure to buy which was a refreshing change.

100% satisfaction with my experience of dealing with the Mini Team. They kept me fully up to date throughout the process. Ben Shorrock who sourced my mini for me deserves a medal as he knows how picky I can be and he delivers every time.

Very satisfied

Amazing staff and very friendly. Very easy to deal with from start to finish!

Good service

Kept up to date and expectations exceeded

Very pleased

I was told how long the job would take and that is how long it was