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Customer Reviews.

sales

5

Helpful staff

09 August 2019

service

5

All aspects carried out well and courtesy car offered as the wait would have been several hours.

08 August 2019

service

5

Handy to me and a non pressured sale

07 August 2019

service

5

I cannot complain about any part of the service,I was sent a video to my phone showing me what had been done. I received a text message to let me know my car was ready to collect.

07 August 2019

service

1

Whilst car at garage for routine service it was damaged . This was acknowledged after first not being . Not informed vehicle wasn't ready when originally agreed . Wasted trip to garage ..... which is a round trip of almost 40 miles

05 August 2019

service

5

Work was completed on time and to perfection. My car was washed and polished too.

05 August 2019

service

5

The service was on time and without problems.

03 August 2019

sales

5

Everyone at the garage was very helpful.

03 August 2019

service

5

Feel confident that the car is looked after. Also car nice and clean on return!

30 July 2019

service

5

all done in good time with phone call to let me know

28 July 2019

service

5

A top job from start to finish

27 July 2019

service

1

Had to wait 20 mins to be seen in the showroom. No apology for the delay when receptionist eventually turned up. given a totally incorrect estimate of cost for service (no reference to TLC). Was supposed to ring with a further cost estimate but didnt

27 July 2019

service

5

Service provided

27 July 2019

service

5

As everyone was helpful and nothing was a problem

27 July 2019

service

5

Good service & my Mini is always looked after nicely, comes back gleaming!

27 July 2019

service

4

The only issue was that after having new brake pads fitted my mini was not reset meaning that I had to return for this to be done.

21 July 2019

service

5

Great service and a pleasant to deal with

20 July 2019

service

4

The service was fine, only thing I wasn't happy about was being charged for filling washer bottle. The bottle didn't need filling and I have a large container of it at home.

20 July 2019

sales

5

As per question 1 fantastic experience

19 July 2019

sales

5

I have bought more than one Mini from Warren and he is always extremely helpful, not pushy and makes me feel that no question is a silly one. He is also extremely helpful when helping me understand new features etc. Warren is a big part of why I use

18 July 2019

service

5

Helpful, friendly and fixed my car under warranty - and cleaned it.

15 July 2019

service

5

First (2 year) service carried out in allotted time. Car was ready early and was thoroughly valeted. It drives better since the service too.

15 July 2019

service

5

Easy and efficient and helpful and car returned lovely and clean

13 July 2019

service

5

Friendly and helpful. Staff member remembered me buying my new mini.

12 July 2019

service

5

The reasons and explanations given for the necessary actions were helpful and well presented.

12 July 2019

service

5

Organised and well looked after- from booking with courtesy car, regular communication and feedback

12 July 2019

service

5

They were apologetic for the mix up and did their best to see I was not inconvenienced by this problem. I got to try the latest countryman which I enjoyed driving. And my first time driving an automatic which has made me a convert.

12 July 2019

service

5

Personal service. Excellent friendly professional throughout! Nothing too much trouble.

12 July 2019

service

5

It's a pleasure visiting Colne -all friendly kind helpful staff and prompt brilliant care for my lovely mini

10 July 2019

sales

5

Kept up to date and informed.

09 July 2019

service

5

Excellent service from Warren in colne.

07 July 2019

sales

5

Love my new car it's fantastic

07 July 2019

service

5

Easy and friendly service

05 July 2019

service

4

I hadnt realised I could have had a courtesy car but was not advised of this, it would have been a real bonus and a 5 if I had known about this.

01 July 2019

service

4

Excellent customer service

30 June 2019

service

5

Superb sales team

24 June 2019

service

5

The staff were friendly and found us a used mini within our budget and were not pushy for us to buy a new one

24 June 2019

service

4

No

24 June 2019

service

5

Oliver was quite new to Lloyds in Colne but he was extremely helpful, friendly and professional throughout the purchase. Anything he was unsure of he checked out and got back to me straight away. A very well done to Oliver.

22 June 2019

service

4

Would like to find that for instance, the windscreen wipers were set back where I left them ( small matter except that is was very wet on the motorway on the way back to Accrington)

22 June 2019

service

5

We bought the car we wanted

21 June 2019

service

5

Everything they promised they delivered.

20 June 2019

service

5

Couldn't fault the staff. All look friendly and approachable.

19 June 2019

sales

5

Warren Singleton, our salesperson, was really helpful, professional and thorough both in terms of purchasing our new car and in the necessary steps to hand back our previous Mini. Everything was done at a time and in a manner to suit us

18 June 2019

service

5

Because I only took my car in for the MOT but they managed to fit in my service at the same time

17 June 2019

service

5

Car was picked up as arranged and the paintwork scratches were done as requested as well as the sevice

17 June 2019

service

5

We haven't currently encountered any problems. I find it strange that you are asking how well you have serviced our car. The only way to know this would be to go through the service schedule ourselves and check each and every item.

13 June 2019

service

5

Smooth process. Kept informed & nice courtesy car provided

11 June 2019

sales

5

Warren and the support staff made us feel welcome

10 June 2019

service

5

No issues at all