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Customer Reviews.

service

5

Can't fault it - felt looked after

01 January 2020

service

5

They did a very good job.

01 January 2020

service

2

Didn't get a notification that my order had arrived and was ready to be collected,very disappointing.

29 December 2019

service

2

Don't normally complain but felt it was time to after having spent so much money with Mini overall and not had the aftercare you'd expect.

29 December 2019

service

3

Video provided by the garage was pointless. Car collection and return good.

27 December 2019

sales

5

Regular updates, friendly staff, quick delivery

26 December 2019

service

4.5

Satisfied with the work hou did

24 December 2019

sales

5

the staff were superb and helpful

19 December 2019

service

5

Friendly. Called when ready.

18 December 2019

sales

5

Love the team

18 December 2019

sales

5

The salesman John was polite and friendly couldn't fault him

15 December 2019

sales

5

Efficient and friendly

10 December 2019

service

5

Matt in service was professional, and understanding to the lots of issues that we have had with the car itself. Was polite, approachable & very helpful. A gentleman who we both warmed to, lovely man!

10 December 2019

service

2

Despite being told when booked appointment I could collect at 4.00. When leaving mini for service was told 5.30 and no apologies but he had only one mechanic so I was lucky to get it done. Not happy with receptionists attitude when paying premium pri

09 December 2019

service

3.5

Service sheet not as detailed as it could be

08 December 2019

service

5

As above, really good

03 December 2019

service

4

Good service given

27 November 2019

service

4

It was only end of warranty check, so I didn't have the full normal service so I can't fully reply to this.

27 November 2019

service

5

Excellent standard of work. Nothing is too much trouble. The car is always handed back fully valeted and all the work carried out explained fully.

27 November 2019

service

5

A1 Service.

25 November 2019

service

5

Provided with courtesy car.

22 November 2019

service

2

Associated long standing issues with my current Mini.

21 November 2019

service

3.5

John, the service really helped me out by getting car picked up from home address. I am working away. Still too expensive for what was done though

21 November 2019

service

3.5

The staff are generally very friendly and helpful, however the price for one set of new brake discs and pads is extortionately high. The only reason for going to this MINI Service centre is because it is the closest that can update the service record

19 November 2019

sales

5

Great service

15 November 2019

service

5

Got full explanation of fault found

11 November 2019

sales

5

I found the staff to be friendly, professional and knowledgeable. My previous experience of buying a new car has not always been a pleasant one. As a woman, I was sometimes patronised and pressurised. At this garage the opposite was the case.

04 November 2019

service

5

everyone very friendly and helpful.

29 October 2019

service

5

Job done, car well presented, staff friendly & professional.

26 October 2019

sales

4

Lloyd's were welcoming and professional, from the receptionist to the sales person/manager. Every effort was put into helping buy my ideal car at the right price. My only issue was not being informed my finance and extras to the order accepted

26 October 2019

sales

5

It was made easy, no problems whatsoever

25 October 2019

sales

5

I feel very happy with my car.

23 October 2019

service

5

Again, great communication. I knew exactly what was going on and was updated all the way.

23 October 2019

service

5

Everything was done to my complete satisfaction.

22 October 2019

service

5

Mini always accommodate us when we arrange a Service and always do a First Class Job.

22 October 2019

sales

5

Joe was very kind and explained everthing to me. I was really impressed with his thoughtfulness. Thankyou Joe.

19 October 2019

service

5

Very quick and efficient and good communication

17 October 2019

service

5

Never a problem with Lloyd's Colne

15 October 2019

service

5

You did what you were meant to do at a reasonable cost.

13 October 2019

service

2

Did a quite outside valet but still had finger marks on the book and don't clean inside at all and took around three hours to do mot and change a tyre

13 October 2019

service

5

Helpful

13 October 2019

service

5

Great no nonsense , straightforward approach. Collected and returned my car. Sorry can't remember name of the Service Advisor but he was very helpful and friendly. Driver who collected car was also very friendly. Everything was brilliant .

13 October 2019

sales

5

Staff were very helpful and polite.