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Customer Reviews.

sales

5

Warren Singleton, our salesperson, was really helpful, professional and thorough both in terms of purchasing our new car and in the necessary steps to hand back our previous Mini. Everything was done at a time and in a manner to suit us

18 June 2019

service

5

Car was picked up as arranged and the paintwork scratches were done as requested as well as the sevice

17 June 2019

service

5

Because I only took my car in for the MOT but they managed to fit in my service at the same time

17 June 2019

service

5

We haven't currently encountered any problems. I find it strange that you are asking how well you have serviced our car. The only way to know this would be to go through the service schedule ourselves and check each and every item.

13 June 2019

service

5

Smooth process. Kept informed & nice courtesy car provided

11 June 2019

sales

4

Staff very helpful understood my requirements

10 June 2019

sales

5

Warren and the support staff made us feel welcome

10 June 2019

service

5

No issues at all

10 June 2019

sales

5

Friendly sales staff-very efficient.

06 June 2019

service

5

as above

05 June 2019

service

2

I have had damage to my car on two consecutive services at the Colne Mini Centre.

05 June 2019

service

5

Faultless service.

05 June 2019

service

4.5

customer care was paramount

20 May 2019

service

5

I had mentioned a possible thing that needed adjusting and it was done. Car ready when they said.

19 May 2019

service

4

Everything's o k

17 May 2019

service

5

Very good care

17 May 2019

service

3

service takes approximately 2 hours, they had my car for 7/8 hours, had things to do but was unable too due to courtesy car not being available.

16 May 2019

sales

3

This is the third new Mini I have bought from this dealership. Initially the sales woman was brilliant and she was organised and helpful. She was knowledgable and helped me plan the car I wanted. She then left and the individual care deteriorated

14 May 2019

sales

5

Helpful and informative sales lady Aggy made everything simple. She always did what she said and kept us fully informed

14 May 2019

service

5

First class service.

11 May 2019

service

4

?

30 April 2019

service

4

No reason for complaint

29 April 2019

service

5

Friendly staff

24 April 2019

service

2

The three reception staff appeared disinterested both on delivering the vehicle and collection. The information given in advance was incorrect in terms of the time that would be needed to complete the recall. There was no acknowledgement of this. (*)

20 April 2019

sales

5

Sales staff good to deal with, very relaxed but efficient

19 April 2019

sales

5

Aggy was excellent throughout the process

18 April 2019

sales

5

Becuase I was completely satisfied

17 April 2019

sales

5

Excellent service without pressure and very willing to help.

17 April 2019

sales

5

Fantastic all round!

17 April 2019

sales

5

Friendly salesman helped us make choice explained things well

16 April 2019

sales

5

Very efficient

14 April 2019

service

5

Excellent

13 April 2019

service

4

More expensive than local garage.

09 April 2019

sales

5

Everything happened exactly as we were told it would and I had constant updates throughout.

09 April 2019

sales

5

Great environment and friendly staff.

08 April 2019

service

5

Car finished in time as I was waiting for it

08 April 2019

sales

5

LLoyd Colne absolutely brilliant, had a terrible experience with loyd Lindal and thought I would never buy another mini but Aggy at Colne could not have been better

07 April 2019

sales

5

Spot on service

06 April 2019

service

5

Efficient. Professional. Friendly.

05 April 2019

service

5

Each time you visit the dealership, the professional service is maintained

04 April 2019

service

5

Courtesy

02 April 2019

sales

5

See above.

02 April 2019

service

5

Happy that all checks were completed, all round job well done

01 April 2019

service

3

Service not as good as normal - no courtesy car available, left air filter in car, did not clean and wash despite promising. I do not think this is good enough when the centre had my car for a full day and I had to make other arrangements.

01 April 2019

service

5

They did everything necessary plus discussed issues with me clearly and accurately

01 April 2019

service

5

John is a credit to the team, he's easy to talk to, realistic and does as he says.

30 March 2019

service

3

Always seems to take a very long times

29 March 2019

service

5

Courteous service, reception staff taking care of people whilst they wait with coffee etc - nice environment