Warren Singleton, our salesperson, was really helpful, professional and thorough both in terms of purchasing our new car and in the necessary steps to hand back our previous Mini. Everything was done at a time and in a manner to suit us

Car was picked up as arranged and the paintwork scratches were done as requested as well as the sevice

Because I only took my car in for the MOT but they managed to fit in my service at the same time

We haven't currently encountered any problems. I find it strange that you are asking how well you have serviced our car. The only way to know this would be to go through the service schedule ourselves and check each and every item.

Smooth process. Kept informed & nice courtesy car provided

Staff very helpful understood my requirements

Warren and the support staff made us feel welcome

No issues at all

Friendly sales staff-very efficient.

as above

I have had damage to my car on two consecutive services at the Colne Mini Centre.

Faultless service.

customer care was paramount

I had mentioned a possible thing that needed adjusting and it was done. Car ready when they said.

Everything's o k

Very good care

service takes approximately 2 hours, they had my car for 7/8 hours, had things to do but was unable too due to courtesy car not being available.

This is the third new Mini I have bought from this dealership. Initially the sales woman was brilliant and she was organised and helpful. She was knowledgable and helped me plan the car I wanted. She then left and the individual care deteriorated

Helpful and informative sales lady Aggy made everything simple. She always did what she said and kept us fully informed

First class service.

?

No reason for complaint

Friendly staff

The three reception staff appeared disinterested both on delivering the vehicle and collection. The information given in advance was incorrect in terms of the time that would be needed to complete the recall. There was no acknowledgement of this. (*)

Sales staff good to deal with, very relaxed but efficient

Aggy was excellent throughout the process

Becuase I was completely satisfied

Excellent service without pressure and very willing to help.

Fantastic all round!

Friendly salesman helped us make choice explained things well

Very efficient

Excellent

More expensive than local garage.

Everything happened exactly as we were told it would and I had constant updates throughout.

Great environment and friendly staff.

Car finished in time as I was waiting for it

LLoyd Colne absolutely brilliant, had a terrible experience with loyd Lindal and thought I would never buy another mini but Aggy at Colne could not have been better

Spot on service

Efficient. Professional. Friendly.

Each time you visit the dealership, the professional service is maintained

Courtesy

See above.

Happy that all checks were completed, all round job well done

Service not as good as normal - no courtesy car available, left air filter in car, did not clean and wash despite promising. I do not think this is good enough when the centre had my car for a full day and I had to make other arrangements.

They did everything necessary plus discussed issues with me clearly and accurately

John is a credit to the team, he's easy to talk to, realistic and does as he says.

Always seems to take a very long times

Courteous service, reception staff taking care of people whilst they wait with coffee etc - nice environment