Excellent service. Matched a better mini to my budget. The whole buying process was seemless.

Cannot fault the service I received.

Everything was done in an efficient and great way

They explain everything plus answer any question

Friendly relaxed atmosphere. Kept informed of progress

Excellent service all round

Went for MOT and fitted in a major service also.

I never get the car valeted. Having seen someone at Lloyds hosing down a BMW engine with a high pressure hose, this reinforced my view that I am the best person to wash my Minis.

Everything completed satisfactorily in good time. The car was retuned to us lovely and clean.

Fantastic customer care! Everything explained clearly! Courtesy car was brilliant! All completed on time at a fair cost Definitely use this company again

Efficient and friendly

I just had my tyres done but afterwards the warning lights came on as they hadn't put enough air in them. It just didn't drive right and I had to take it elsewhere to be sorted out. Very disappointing.

Good service, but brake replacement more expensive than other places

I was kept informed at all stages and didn’t have to chase for anything.

Everything went through really quickly & got my nee car in less than a week

Easy to deal with the saleman

Staff helpful and were quicker than advised

Nothing was too much trouble. The car was serviced to a high standard and the car delivered back to me fully valeted. Top class

Very friendly and very helpful staff service you receive from them is second to none

Dropped my car off and used a courtesy car provided.Picked my car up later when I got a phone call saying it was ready.No hassle.

Needed new brake pads but wasn’t informed of this early enough for the work to be completed on the same day and had to leave the car overnight and collected the next day from the BMW area which was busy as it was a Saturday so all very time consuming

Good

Service carried out efficiently and timely

Because I was dealing with Aggy and she is straight forward and does use ‘sales patter’. She treated me like a person not a potential sale!

Sally who looked after me was extremely helpful in every way, during the day and afterwards

Professional service.....knowledge.....

The member of staff whom dealt with my purchase was excellent. He was extremely helpful and professional in his approach.

All done extremely well and car was sparkling clean as well which was a bonus

All aspects were very good

The problem was dealt with as quickly as possible

Dropped off my mini at the time the dealership website said it opened but had to wait nearly 40 minutes before it actually opened. As my wife had followed me there to drop me back at home we were both pu5 back for the day on where we expected to be.

No issues at all, friendly and helpful staff

Easy check-in, car ready at the advised time.

I will be going to see them soon.

The exterior clean didn't seem that good with smudges of soap left on the car. The interior clean was good enough but not outstanding.Had hoped we could get back that new car smell but I think that's gone forever (no-one's fault but time)

All jobs done, car valet to a good standard.

Good customer service at short notice

Prompt service , perfect job.

Car ran very smoothly after service & always can get a wash & vac as part of the service

The realy friendly staff make every visit a pleasure, the service was completed as planned with no drama's

I asked someone to put clock right for the hour change and it is now 2 hours in advance!

Reliable serviceVery welcoming

Overall the service was fine, however I was I told I could drop my car off at 8am, which i did, upon dropping off the car I was informed that the courtesy car booked well in advance had not been cleaned and was nearly empty of fuel.

Having used Lloyds of Colne previously Prestons for more than 26 years for previous BMW cars always had good service

I was kept informed every step of the way with emails showing photos of my new Mini whilst in production. I have been very impressed.

The service was satisfactiry .

Can't fault the service given despite the length of time taken.

On the day all ran smoothly from dropping car off to picking it up, I even got a video of the car whilst I was waiting

Faultless

I was given a complimentary lift to work and the service was carried out quickly.