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Customer Reviews.

sales

5

Excellent service. Matched a better mini to my budget. The whole buying process was seemless.

03 January 2019

sales

5

Cannot fault the service I received.

03 January 2019

sales

5

Everything was done in an efficient and great way

02 January 2019

service

5

They explain everything plus answer any question

27 December 2018

service

5

Friendly relaxed atmosphere. Kept informed of progress

24 December 2018

service

5

Excellent service all round

21 December 2018

service

5

Went for MOT and fitted in a major service also.

20 December 2018

service

4

I never get the car valeted. Having seen someone at Lloyds hosing down a BMW engine with a high pressure hose, this reinforced my view that I am the best person to wash my Minis.

19 December 2018

service

5

Everything completed satisfactorily in good time. The car was retuned to us lovely and clean.

19 December 2018

service

5

Fantastic customer care! Everything explained clearly! Courtesy car was brilliant! All completed on time at a fair cost Definitely use this company again

19 December 2018

service

5

Efficient and friendly

18 December 2018

service

2

I just had my tyres done but afterwards the warning lights came on as they hadn't put enough air in them. It just didn't drive right and I had to take it elsewhere to be sorted out. Very disappointing.

14 December 2018

service

4

Good service, but brake replacement more expensive than other places

13 December 2018

sales

5

I was kept informed at all stages and didn’t have to chase for anything.

13 December 2018

sales

5

Everything went through really quickly & got my nee car in less than a week

13 December 2018

sales

5

Easy to deal with the saleman

13 December 2018

service

5

Staff helpful and were quicker than advised

09 December 2018

service

5

Nothing was too much trouble. The car was serviced to a high standard and the car delivered back to me fully valeted. Top class

07 December 2018

service

5

Very friendly and very helpful staff service you receive from them is second to none

07 December 2018

service

5

Dropped my car off and used a courtesy car provided.Picked my car up later when I got a phone call saying it was ready.No hassle.

06 December 2018

service

4

Needed new brake pads but wasn’t informed of this early enough for the work to be completed on the same day and had to leave the car overnight and collected the next day from the BMW area which was busy as it was a Saturday so all very time consuming

06 December 2018

service

4

Good

06 December 2018

service

5

Service carried out efficiently and timely

06 December 2018

sales

5

Because I was dealing with Aggy and she is straight forward and does use ‘sales patter’. She treated me like a person not a potential sale!

05 December 2018

service

5

Sally who looked after me was extremely helpful in every way, during the day and afterwards

28 November 2018

service

5

Professional service.....knowledge.....

28 November 2018

sales

5

The member of staff whom dealt with my purchase was excellent. He was extremely helpful and professional in his approach.

22 November 2018

service

5

All done extremely well and car was sparkling clean as well which was a bonus

22 November 2018

sales

5

All aspects were very good

20 November 2018

service

4

The problem was dealt with as quickly as possible

20 November 2018

service

4

Dropped off my mini at the time the dealership website said it opened but had to wait nearly 40 minutes before it actually opened. As my wife had followed me there to drop me back at home we were both pu5 back for the day on where we expected to be.

19 November 2018

service

5

No issues at all, friendly and helpful staff

16 November 2018

service

5

Easy check-in, car ready at the advised time.

16 November 2018

service

3

I will be going to see them soon.

14 November 2018

service

3.5

The exterior clean didn't seem that good with smudges of soap left on the car. The interior clean was good enough but not outstanding.Had hoped we could get back that new car smell but I think that's gone forever (no-one's fault but time)

14 November 2018

service

4

All jobs done, car valet to a good standard.

14 November 2018

service

5

Good customer service at short notice

09 November 2018

service

5

Prompt service , perfect job.

08 November 2018

service

5

Car ran very smoothly after service & always can get a wash & vac as part of the service

06 November 2018

service

5

The realy friendly staff make every visit a pleasure, the service was completed as planned with no drama's

06 November 2018

service

4

I asked someone to put clock right for the hour change and it is now 2 hours in advance!

05 November 2018

service

5

Reliable serviceVery welcoming

05 November 2018

service

3.5

Overall the service was fine, however I was I told I could drop my car off at 8am, which i did, upon dropping off the car I was informed that the courtesy car booked well in advance had not been cleaned and was nearly empty of fuel.

02 November 2018

sales

5

Having used Lloyds of Colne previously Prestons for more than 26 years for previous BMW cars always had good service

02 November 2018

sales

5

I was kept informed every step of the way with emails showing photos of my new Mini whilst in production. I have been very impressed.

01 November 2018

service

4

The service was satisfactiry .

31 October 2018

service

4

Can't fault the service given despite the length of time taken.

31 October 2018

service

5

On the day all ran smoothly from dropping car off to picking it up, I even got a video of the car whilst I was waiting

30 October 2018

service

5

Faultless

29 October 2018

service

5

I was given a complimentary lift to work and the service was carried out quickly.